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Waves
  • I just booked my lesson! Do I need to do anything else?
    YES! Make sure to read your email all the way through and watch the directions video! (we can be hard to find the first time around!) You must register before your lesson. We CANNOT start your lesson until your registration form is completed. If you need any help, feel free to reach out to our text support team (949) 614-2081.
  • Can I cancel my lesson?
    Sure can! We know your time is valuable and ours is too. Out of respect for our staff and our other athletes, we kindly ask that you give at least a 72 hour notice if you need to cancel an appointment. You may reschedule your lesson 48 hours prior, which will result in a $25 fee. NO day-before or day-of cancellations. This will result in the full fee of your lesson (no-shows included). Our full cancellation policy is in your email, registration waiver, and available on our website.
  • What are your hours?
    Gym Hours: 7 days a week Weekdays: all day Weekends: 1pm and on Text Support Hours*: 8am-5pm *if you need help booking a lesson or have any questions and would like to speak with someone, text for the quickest response!
  • How and when should I pay?
    Pay when you book your lesson. Unless you booked online, ALL payments are through Venmo @RAKIVOLLEYBALL. If you book online: you will pay with your credit card at the time of checkout. This typically happens for your first lesson. After your first lesson, you can book online again or text us at (949) 614-2081. If you book over the phone: you will be in charge of completing your Venmo payment immediately to secure your spot. You will have 24 hours to complete your payment. Please add the athlete's name and the date of the lesson in the notes section. (We ask for a credit card to be put on every athlete's profile before your first lesson for verification, no shows, late cancellations, etc. Please view all of RAKI's policies on our website.)
  • Why should we go to RAKI and not someone else?
    We think there are so many great coaches out there and you should find the right fit!! At RAKI, we do lessons almost 365 days of the year (minus major holidays). Lessons are our masterpiece! Our pride and joy is seeing you grow into the athletes you dream to be. We ARE NOT a club and our everyday focus is on helping each athlete through their unique volleyball journey. We ARE NOT here to judge but to meet you wherever you are at on any given day. Our athletes love that they can explore their strengths and master their weaknesses without the fear of losing on playing time. We have worked with a broad range of athletes and have had over 60 commitments! We have worked and continue to work with all ages, levels, body types, mentalities, you name it. Each lesson is specifically tailored to you! So whether this is the first year you're picking up a volleyball or are headed to play collegiately or are an adult athlete dusting off the gym bag, RAKI is the place for you (: You are NOT just a transaction and this is NOT just a lesson! We are very dedicated and are here for your volleyball and life journey!!
  • How many lessons should I do?
    It's totally up to you! We recommend to get on a weekly schedule! We see the most improvement in our athletes that come in at least once a week. The consistency allows us to help plan out your journey to reach your goals. You will see tremendous improvement when you are on a schedule versus having one-off lessons here and there. If you have tryouts/tournaments coming up or anything else with high stakes, we suggest ramping up on lessons so that you feel confident going in. Need help with timing? Struggling with nerves? Talk to us and let us help! During these times, athletes will usually do 2+ lessons a week. Holidays/Breaks: Take advantage and get your lessons in! We love having our out-of-towners come and get as many lessons in before going back home. This is a really good time to put in the work! It keeps you exercising, confident, and practiced up for when you go back to club or school volleyball.
  • How do I book a lesson?
    You can book online or text the support team at (949) 614-2081. It's super easy! If you text us, text your: Full name Best days/times Text support hours are Monday-Friday, 8am-5pm (:
  • Wow lessons are pricey! I wasn't expecting that! Can you tell me more?
    We are very confident in what we do. We dedicate lots of time mastering our craft and every part of RAKI is passionate about what they do! (from schedulers and operations, to coaches and the actual lesson) RAKI is an investment and we always want the best for you, your son/daughter/family, and really just the well being of a young athlete and what they have to go through. If you are ever unhappy with your lesson, please reach out at (949) 614-2081 or email us at hello@rakivolleyball.com.
  • I LOVED my lesson! I want to do more! What do I do next?
    OMG YES!! Let's get you on a schedule!! 1x a week is ideal! If you'd like to do more just let us know :) Text us at (949) 614-2081: The best days and times If you want to get on a weekly schedule, the owner (Ashley Maldonado) will curate and approve your schedule with the RAKI coaches.
  • Do you offer semi privates?
    Yes we do! You are in charge of bringing in another teammate. A semi-private is 2 athletes with 1 coach. This is very different than a 1-on-1 lesson where you work strictly on what you want to work on. So, it is important that the person you bring aligns with your goals. For example, if you are a setter and want to set a hitter but the person you bring is not a good hitter then would you really be getting what you want out of the lesson? Or if you are driven and you bring someone who is not... this could bring your game down or distract you. For semi's we suggest that you always strive to bring someone that will push you to be better. We absolutely love semi-privates when they make sense and benefit both athletes!
  • I can't find the gym!! How do I get there? Where do I park?
    A directions video is included in your confirmation and reminder emails. Watch the directions video before coming to lessons. You can also check out our "Directions" tab on our website. Complete your confirmation email before your lesson. If you did not receive an email, contact us immediately (949) 614-2081 (this could mean your email may have bounced or you are NOT in our system/schedule).
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